At Problock.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, sign up for a demo, subscribe to newsletters, or use our platform, we may collect:

  • Name, email address, phone number
  • Company name and job title
  • Billing information (if applicable)
Usage Data

We automatically collect:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Device type, operating system
Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, track site usage, and improve functionality. You can control cookies via your browser settings.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide support
  • Deliver and improve our platform and services
  • Send updates, newsletters, or marketing communications (you can opt-out anytime)
  • Analyze usage trends and improve website performance
  • Ensure legal compliance and protect our rights

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Trusted third-party service providers (for hosting, analytics, or marketing)
  • Legal authorities, if required by law or to protect our legal rights
  • Partners or resellers assisting in delivering our services (under strict confidentiality)

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Data encryption (in transit and at rest)
  • Access controls and authentication
  • Regular audits and monitoring

Despite our efforts, no system is 100% secure. We encourage you to use strong passwords and protect your credentials.

5. Your Rights and Choices

You can:

  • Request access to your personal data
  • Ask us to correct, update, or delete your data
  • Opt out of marketing emails anytime
  • Control cookie settings via your browser

To make any requests, contact us at privacy@problock.ai

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

7. Children’s Privacy

Problock.ai is not intended for individuals under 16 years of age. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated on this page with a new effective date.

9. Contact Us

If you have questions or concerns about this policy, contact:

Problock.ai
Email: privacy@problock.ai